Why I Started Copperance
The story behind the business
Too many homeowners are let down by tradespeople who turn up late, rush the job or leave them guessing about the cost. It shouldn't be that way. I started Copperance because I believed plumbing and heating could be done better: not just competently, but with real care for the craft and genuine respect for the people whose homes I work in.
The Person Behind the Work
My name is Sergiu, and I'm a qualified plumbing and heating engineer based in Hatfield, Hertfordshire. Working in the trade gave me a clear picture of how things are often done, and how much better they could be. That realisation is what drove me to start Copperance. I wanted to build something I could be proud of: a service built around doing things properly, every single time. Not cutting corners because it's quicker. Not recommending work that doesn't need doing. Not leaving a job before it's finished to a standard I'm satisfied with.
I'm what you might call a perfectionist. I care about the details: a joint being neat, a fitting being level, a system being balanced correctly. These things matter to me, not because a client will always notice, but because I will. That's the standard I hold myself to, and it's the standard every Copperance job is held to.
When you book with me, you're not dealing with a company. There's no receptionist, no dispatcher, no subcontractor who turns up instead. You speak to me, you deal with me, and I'm the one who comes to your home and does the work. That means full accountability: if something isn't right, I'll put it right.
What Matters to Me
The principles I work by, every day.
The Work Comes First
I'd rather take longer and do something properly than rush it and move on. Every job I do has my name on it, and I intend to keep that name meaning something.
Honesty Above Everything
I won't tell you something needs replacing if it doesn't. I won't invent extra work to charge more. If there's a simpler, cheaper solution, I'll tell you, even if it means less money for me.
Your Home, Respected
I work carefully, I protect surfaces while I'm on site, and I clean up completely before I leave. I treat every home I work in the way I'd want someone to treat mine.
A Trade Worth Being Proud Of
Plumbing and heating done well is a craft. I take that seriously, and I have no patience for work that lets the trade down.
Ready to Book, or Just Have a Question?
I'm available Monday to Friday, 8am–5pm, and happy to discuss any job, big or small, before you commit to anything. Get in touch and I'll get back to you promptly.
